At ZeeDigital, customer satisfaction is our top priority. We aim to deliver high-quality digital products and ensure our customers feel confident when purchasing from us. This Return & Refund Policy outlines how we handle refunds and exchanges.
Digital Products
Because our products are digital and delivered instantly, all sales are considered final. However, we understand that issues can happen, and refunds may be considered under the following conditions:
- Accidental duplicate purchase
- Technical issues that prevent access to the product (verified by our support team)
- Incorrect product delivered due to a system or technical error
Refund Requests
To request a refund, please contact us within 7 days of your purchase. Provide proof of purchase and details of the issue, so our team can resolve it quickly. Refunds after this period may not be eligible, but we’ll always do our best to support you.
Non-Refundable Situations
In order to maintain fairness and protect the integrity of our digital products, refunds cannot be granted in situations such as:
- Change of mind after purchasing
- Not using or downloading the product
- Incompatibility with your system when requirements were not checked before purchase
Even in these cases, our team is always available to assist you with guidance and solutions so that you get full value from your purchase.
Our Commitment to You
At ZeeDigital, we believe in building long-term trust with our customers. That’s why we offer:
- Clear and detailed product descriptions before purchase
- Free customer support to help you with installation or usage
- Regular updates and improvements to our digital products
Your satisfaction means everything to us, and we’re committed to providing value, quality, and continuous support in every purchase.
Contact Us
If you have any questions or concerns regarding our Return & Refund Policy, please contact us at zeedigital419@gmail.com. We’re always here to help.
Learn Canva – Graphic Design Course